Shipping Policy

Last updated: August 30, 2026

Thank you for shopping with Enpaws! We are committed to getting your order to you safely and as quickly as possible.

Order Processing

Orders are typically processed within [1–3 business days] after payment has been successfully received.

Orders are not processed or shipped on weekends or holidays. Processing times may be longer during holidays, sales, or periods of unusually high order volume.

Once your order has shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping

We currently ship to only the United States.

Available shipping methods and estimated delivery times will be displayed during checkout. Shipping costs are calculated based on the shipping method, destination, package size, and weight.

Estimated delivery times are provided by the shipping carrier and are not guaranteed. Delays caused by the carrier, weather, holidays, or other circumstances outside of Enpaws' control may occur.

Tracking

When tracking information is available, it will be provided by email after your order has shipped.

Please allow some time for tracking information to update after the carrier receives your package.

Incorrect or Incomplete Shipping Information

Customers are responsible for providing an accurate and complete shipping address at checkout.

If you provide an incorrect or incomplete address and your package is returned to us, you may be responsible for additional shipping costs required to resend the order.

Please contact us as soon as possible if you notice an error in your shipping information after placing an order. We will do our best to help, but we cannot guarantee that changes can be made after an order has been processed or shipped.

Lost, Stolen, or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your package appears to be lost, significantly delayed, or damaged during shipping, please contact us at support@enpaws.com and provide your order number. We will work with you and, when appropriate, the shipping carrier to help resolve the issue.

Enpaws is not responsible for packages that are confirmed as delivered by the carrier but are subsequently lost or stolen after delivery.

International Shipping

We currently do not offer international shipping

Contact Us

If you have questions about your order or our shipping policy, please contact us at:

Email: support@enpaws.com

Enpaws
Las Vegas, Nevada, USA